Shipping

Order Processing Time


Our website provides a stock level availability indicator which can be described as follows:
If the stock availability of the SKU you ordered shows :


Available - means that the item is in stock at Kaoses at that time, and only after the payment has been confirmed, could take up to 24 hours to process for shipping. during normal working hours

At Suppliers - means that the item is currently in stock with our suppliers; and only after the payment has been confirmed, should take 24 to 48 hours (during business hours) to process for shipping.

On order or out of stock items have an indeterminant shipping time and as such are not recommended for ordering.


• All advertised products with the availability status ‘In Stock and 'On Special' are subject to "while stock last". No guarantees of stock allocation until we confirm your order has been picked and payment cleared:


• Lay-by or rainchecks are not available.
• Item availability and prices can fluctuate and subject to change without notice. Always contact us for latest information by phone or email.
• Orders placed that are Ready for shipping but waiting for final payment will only be held for 5 working days.
• Although we do our best to keep our stock levels up on most items we cannot guarantee availability on all items so we encourage a formal query to be made especially for 'Limited Stock' status items prior to shipping. Items in stock will be allocated and reserved only to customers with a formal purchase order or website order.


Note regarding products labelled Refurbished / Ex Demo / Ex Warranty:

  • At times Kaoses offers products labelled as Refurbished / Ex Demo / Ex Warranty:
    - Might be as new condition but open box or box damaged
    - Stock used for display purposes
    - Customer returns for change of mind
    - Manufacturer replaced from warranty claims
    - Manufacturer refurbished from warranty claims
  • This stock is offered at a significantly discounted price from brand new stock.


Order Delivery Time

The length of the delivery time will depend on your delivery address/final destination.Currently, our logistics partners are Startrack and AAE for all our nationwide deliveries.

Startrack

• Nationwide Delivery: 1-4 Business Days* (Road service to most Metropolitan areas)
• Nationwide Express: Next Business Day* (Airfreight service to most Metropolitan areas)
*Allow extra days for regional areas